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Searching for a More Comfortable Seat for Your Trip? To be honest, I had no idea what to anticipate when I recently had the chance to fly with Spirit Airlines LGA Terminal. I had heard a variety of viewpoints regarding ultra-low-cost airlines, just like many other travelers. However, I entered with an open mind, and I'm quite happy I did. The entire experience, notably the welcoming personnel and useful services offered during my stay at Terminal A, also called the Marine Air Terminal, pleasantly impressed me from the moment I arrived.
Part of what made the experience unique was that Terminal A is smaller and more relaxed than the rest of LaGuardia. It lacked the busy, bustling atmosphere that larger terminals can have. Rather, it was easy to handle, serene, and even rather endearing. Spirit's counters were well-marked, and the check-in place was simple to find. Although there were several self-service kiosks, the presence of helpful staff members who were always willing to lend a hand made the procedure run much more smoothly.
The friendly, welcoming demeanor of the Spirit personnel at the counter was very appreciated by me, as I don't fly very frequently. After noticing that I was experiencing issues with the kiosk, one of the agents approached me without my presence.
I had some time to unwind at the gate after passing through security, which proceeded swiftly. Throughout the gate area, Spirit employees could be seen responding to inquiries and helping travelers with their pre-boarding requirements. I observed how patiently and professionally they responded to a variety of requests, from seat upgrades to assisting senior citizens.
I was concerned that my small carry-on bag might not fit in the sizer when I was boarding. Since the aircraft wasn't full, one of the gate agents saw it and asked me to check it for free. Once more, it was the kind of considerate action that helps to ease the anxiety of flying. The crew explained everything politely and thoroughly, and the entire boarding procedure was quick.
Additionally, Spirit Airlines at LGA offers a number of unique offerings that caught my attention. Pre-boarding is available for individuals who require extra assistance or for families with small children. I observed a number of customers take use of these facilities, and Spirit employees were always kind and involved, guiding guests when necessary and ensuring their comfort before general boarding started.
Additionally, the airline provides wheelchair assistance and priority seats to travelers with impairments upon request. I heard one of the agents telling a passenger that they would work with the cabin crew to make sure her needs were taken care of while she was on board, and they did just that. That degree of attention is crucial.
Onboard, the good experience persisted. Throughout the flight, Spirit's cabin personnel was positive, happy, and attentive. They took the time to make announcements that felt human rather than impersonal, smiled as they greeted everyone, and assisted everyone in finding their seats. The service didn't feel bare or impersonal, despite Spirit being a low-key airline. The flight flew by (no pun intended) because of the crew's lighthearted and welcoming environment.
Although Spirit Airlines is frequently linked to the adage "you get what you pay for," my encounter at LaGuardia's Terminal A demonstrated to me that low-cost flying need not entail compromising on friendliness or level of service. The employees at Spirit made a special effort to be kind and helpful. Every individual I dealt with, from the check-in desk agents to the gate crew and in-flight personnel, provided a degree of consideration that went above and beyond my expectations.