Flydubai Wheelchair Assistance +1-855-742-0149

Flydubai Wheelchair Assistance is a dedicated service aimed at providing seamless and comfortable travel for passengers with reduced mobility. The airline encourages travelers who need wheelchair support to request assistance at least 48 hours before their flight to ensure all arrangements are made in advance. From the moment of booking, Flydubai staff assist with ticketing by helping passengers select appropriate seating that accommodates their mobility needs.

This personalized support continues at the airport, where passengers benefit from priority check-in, reducing waiting times and easing the overall process. Wheelchair Assistance also includes comprehensive baggage assistance, with staff helping passengers manage their luggage to minimize any physical strain. Throughout the airport, trained personnel accompany passengers using wheelchairs or electric buggies, guiding them smoothly through security, immigration, and other necessary procedures until they reach the boarding gate. This continuous support ensures a stress-free airport experience for travelers requiring assistance. The service offers three types of wheelchair assistance tailored to different needs:

WCHR (wheelchair to the ramp) where passengers receive help to the aircraft ramp and board independently; WCHS (wheelchair up the stairs) where assistance extends up to the aircraft door; and WCHC (wheelchair to the cabin seat), which includes help all the way to the passenger’s seat inside the plane. Passengers who bring their own wheelchairs or mobility aids can transport them free of charge, and Flydubai ensures their safe handling, including battery-powered devices, provided prior notification is given to comply with safety requirements. Wheelchair Assistance also keeps passengers informed with real-time flight updates available through the airline’s app, website, and airport displays. The dedicated customer support team is available to address questions, manage special requests, and assist with itinerary changes. Overall, Wheelchair Assistance reflects the airline’s strong commitment to accessibility, making air travel inclusive, comfortable, and dignified for all passengers.