Vietnam Airlines Wheelchair Assistance

For passengers needing extra support, Vietnam Airlines Wheelchair Assistance provides free mobility help before, during, and after flights. To make use of this service, contact Vietnam Airlines via their website, sales office, or call center preferably at least 24 hours before departure. Indicate whether you need WCHR, WCHS or WCHC type assistance so ground staff can prepare. If you bring your own wheelchair or mobility aid, whatever its power or battery type, declare the specifications early so handling and carriage can be arranged properly. At departure, you can expect help from check‑in to boarding gate, through the aircraft steps, and into your seat. Cabin crew will assist where possible, though in‑flight personal care may be limited. Arrival support includes disembarkation, customs, and onward movement. Vietnam Airlines entrusts trained personnel to ensure safety and comfort, including airports with limited specialized facilities by providing alternative help and featuring priority counters. By planning ahead and communicating your requirements clearly, you’ll receive efficient, respectful service. Wheelchair Assistance underlines the airline’s commitment to ensuring accessibility for travellers with reduced mobility.