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Most Frontier Airlines tickets are non-refundable, but you can receive a full refund in certain situations. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) If you do not qualify for a refund, you may still receive a travel credit toward a future flight.
When you can get a full refund
Within 24 hours of booking: You can cancel your flight for a full refund if you do so within 24 hours of purchase, as long as your flight is at least seven days away.
If Frontier cancels or significantly delays your flight: If the airline cancels your flight or has a significant schedule change (more than three hours for domestic flights), you are entitled to a full refund to your original form of payment if you decide not to travel. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK)
Medical or family emergency: Frontier may offer a refund for the death of an immediate family member. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) In the case of serious communicable diseases, you might be eligible for a transferable travel credit.