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ANA (All Nippon Airways) offers seat selection refunds only in specific cases like flight cancellations, schedule changes, or aircraft swaps [1] [833] [770] [3304]. If passengers change or cancel their booking, the paid seat fee is non-refundable [1] [833] [770] [3304]. Always review ANA’s detailed fare and seat selection rules before checkout [1] [833] [770] [3304].
FAQ 1: Under what conditions will ANA refund my seat selection fee?
ANA refunds seat selection fees if your chosen seat becomes unavailable due to flight cancellation, aircraft change, or rebooking initiated by the airline [1] [833] [770] [3304]. Refunds are not available for voluntary cancellations or seat changes [1] [833] [770] [3304]. Always double-check your booking details [1] [833] [770] [3304].
FAQ 2: How do I request a refund for my ANA seat selection?
You can request a refund through ANA’s “Manage Booking” portal or by contacting their customer care team [1] [833] [770] [3304]. Provide your reservation number and seat selection payment details [1] [833] [770] [3304]. Refund processing usually takes up to 14 business days [1] [833] [770] [3304].
FAQ 3: What if ANA assigns me a different seat after I paid?
If ANA changes your selected seat due to aircraft configuration or safety reasons, they’ll either reassign a similar seat or refund your fee [1] [833] [770] [3304]. However, if you change flights voluntarily, no refund applies [1] [833] [770] [3304]. Keep an eye on your booking updates [1] [833] [770] [3304].