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Cathay Pacific generally allows refunds for seat selection only under specific circumstances such as flight cancellations, schedule changes, or aircraft swaps initiated by the airline [1] [833] [770] [3304]. If you voluntarily change or cancel your booking, the seat fee is typically non-refundable [1] [833] [770] [3304]. Always review the fare conditions before purchasing seats to avoid surprises [1] [833] [770] [3304].
FAQ 1: When can I get a refund for my Cathay Pacific seat selection?
Refunds are available if Cathay Pacific cancels or changes your flight, or if your selected seat becomes unavailable due to aircraft type changes [1] [833] [770] [3304]. Voluntary cancellations by passengers don’t qualify for refunds [1] [833] [770] [3304]. It’s best to review your seat purchase terms carefully before confirming [1] [833] [770] [3304].
FAQ 2: How can I request a seat selection refund from Cathay Pacific?
You can submit a refund request through the “Manage Booking” section on Cathay Pacific’s website or by contacting their customer care team [1] [833] [770] [3304]. Provide your booking number, email address, and proof of payment for verification [1] [833] [770] [3304]. Refunds may take 7–10 business days to process [1] [833] [770] [3304].
FAQ 3: What if Cathay Pacific reassigns my seat after I paid?
If Cathay Pacific reassigns your paid seat due to operational reasons, they’ll either refund your seat fee or allocate a similar seat [1] [833] [770] [3304]. However, if you change your seat voluntarily, the payment won’t be refunded [1] [833] [770] [3304]. Always check your booking updates before travel [1] [833] [770] [3304].