1‑844‑238‑2070 American Airlines Charleston Office

1‑844‑238‑2070 American Airlines  Charleston Office 
Introduction
For travelers in South Carolina, the American Airlines  Charleston Office is your go-to destination for flight bookings, ticket changes, baggage enquiries, and customer service support. Whether you need help with baggage allowance, refund status check, or want to submit complaints or comments, the Charleston office provides reliable assistance to ensure a smooth travel experience.

Charleston Office Details
Address: Charleston International Airport, 5500 International Blvd, North Charleston, SC 29418

Phone Number: 1-844-238-2070

Working Hours: Monday – Friday: 8:00 AM – 6:00 PM | Saturday: 9:00 AM – 4:00 PM | Sunday: Closed

The office handles a variety of customer service needs including ticketing, reservations, travel guidance, and assistance with frequent flyer programs.

Baggage Allowance
Understanding baggage allowance is key to hassle-free travel with American Airlines :
Carry-on Baggage:
 Each passenger is allowed one carry-on bag plus one personal item (such as a handbag, laptop bag, or briefcase). Carry-on dimensions must not exceed 22” x 14” x 9”.

Checked Baggage:

First bag: Typically $40 for domestic flights

Second bag: Typically $45 for domestic flights

Weight limits: 50 lbs (23 kg) per bag in economy class; 70 lbs (32 kg) for premium cabins

Oversized or overweight bags may incur additional charges

International Flights:
 Baggage allowances vary based on route and cabin class. Premium cabins and elite frequent flyers may receive additional free baggage allowance.

Refund Status Check
Travel plans change, and understanding how to check the refund status is essential:
You can check your refund via the American Airlines  Manage My Booking portal by entering your booking reference or ticket number.

Refund processing typically takes several business days depending on your original payment method.

For further assistance, call the Charleston office at 1-844-238-2070 and provide your booking information.

Customer Care for Complaints / Comments
If you experience issues with your travel, American Airlines  provides customer care support to handle complaints and comments:
Contact the Charleston office for local assistance.

Provide details such as flight number, ticket information, and a description of the issue.

Customer care can assist with baggage complaints, flight delays, cancellations, and other travel-related concerns.

For unresolved matters, escalation options are available through the corporate office or the U.S. Department of Transportation.

FAQs – Charleston Office & Services
1. Can I check in baggage at the Charleston office?
No, baggage check-in is typically available only at the airport terminal. The office assists with ticketing and customer service.

2. What is the carry-on baggage allowance?
Each passenger is allowed one carry-on bag plus one personal item. Size restrictions apply.

3. How do I check the status of a refund?
Use your booking reference on the Manage My Booking portal or contact the Charleston office at 1-844-238-2070.

4. Who do I contact for lost or delayed baggage?
Report at the airport’s baggage desk immediately and follow up with the Charleston office for further assistance.

5. Are baggage fees the same on all American Airlines  flights?
No, fees vary by route, cabin class, and fare type. Always confirm your allowance before travel.

Services at the New York City Office of American Airlines 
For travelers needing additional support in the U.S., the New York City office of American Airlines  offers:
Flight bookings, cancellations, and itinerary changes

Baggage enquiries and claims

Refund status updates

Customer care for complaints and comments

Assistance for frequent flyer program members

This office complements local regional offices like Charleston, providing an additional layer of support for travelers on the East Coast.

American Airlines  Headquarters Details
For global and corporate inquiries, here are the American Airlines  headquarters details:
Address: American Airlines  Group, 4333 Amon Carter Blvd, Fort Worth, TX 76155

Phone: +1-800-433-7300

Working Hours: Monday – Friday: 8:00 AM – 6:00 PM (local time)

The headquarters oversees flight operations, ticketing policies, customer care, and corporate management across all American Airlines  offices worldwide.

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Conclusion
The American Airlines  Charleston Office serves as a vital resource for travelers in South Carolina. Whether you need help with baggage allowance, checking your refund status, or submitting complaints or comments, the Charleston office is ready to assist. Additionally, services at the New York City office and headquarters provide broader support for both domestic and international travelers, ensuring a seamless journey with American Airlines .