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1‑844‑238‑2070 American Airlines São Paulo Office
If you’re flying with American Airlines from Brazil, the American Airlines São Paulo Office is your go-to destination for all travel-related assistance. Whether you’re booking a ticket, checking your baggage allowance, tracking a refund status, or resolving a complaint, the São Paulo office provides dedicated customer service for both domestic and international passengers.
American Airlines , one of the world’s leading carriers, ensures smooth travel experiences through its regional offices, including the São Paulo branch that caters to travelers across South America.
📍 American Airlines São Paulo Office Address
Address: American Airlines Office, São Paulo, Brazil
Phone Number: 📞 +1-844-238-2070
Working Hours: Monday to Friday – 9:00 AM to 6:00 PM (local time)
Closed on: Weekends and Public Holidays
The office staff can assist you with ticket reservations, flight changes, refund requests, upgrades, and special service arrangements.
🧳 Baggage Allowance on American Airlines
American Airlines offers generous baggage policies, ensuring flexibility and comfort for travelers.
Economy Class:
1 personal item + 1 carry-on (maximum 10 kg / 22 lbs).
Checked baggage – fees may apply depending on route and fare type.
Premium Economy & Business Class:
2 checked bags included, each up to 32 kg (70 lbs).
Additional Notes:
Oversized or overweight luggage may incur extra charges.
Special allowances apply for sports equipment and musical instruments.
Passengers are advised to confirm the baggage rules for their route while booking or contacting the American Airlines São Paulo customer service.
💰 Refund Status Check
If you’ve canceled your flight or are awaiting a refund, you can easily check your refund status by contacting the São Paulo office. Provide your booking reference number and the last name on the ticket.
Refunds typically take between 7–20 business days to process, depending on the mode of payment. The São Paulo customer support team will help you with updates or any refund-related concerns.
🧭 Customer Care for Complaints / Comments
American Airlines values passenger feedback and ensures quick redressal of issues. If you have any complaints, comments, or suggestions, you can reach the American Airlines São Paulo Office directly via phone or in person during working hours.
Typical issues handled include:
Flight delays or cancellations
Lost or delayed baggage
Ticketing errors
Refund delays
In-flight service experiences
The customer care team ensures every query is handled efficiently and with professionalism.
🏢 Services at the New York City Office of American Airlines
The American Airlines New York City Office also provides a wide range of passenger services, similar to the São Paulo branch. Travelers can visit for:
Flight booking and schedule inquiries
Seat upgrades and class changes
Visa and travel documentation support
Special assistance for elderly or disabled passengers
Group travel bookings
Whether you’re traveling from New York to São Paulo or vice versa, both offices are interconnected to ensure seamless customer support.
🏙️ American Airlines Headquarters Details
Headquarters: Fort Worth, Texas, United States
Official Name: American Airlines Group Inc.
Primary Services: Passenger transportation, cargo handling, and loyalty programs through the AAdvantage frequent flyer program.
The headquarters oversees all international operations, including the São Paulo and New York City offices, ensuring consistent service quality worldwide.
❓ Frequently Asked Questions (FAQs)
1. How can I contact the American Airlines São Paulo office?
You can reach the office by phone at 1-844-238-2070 or visit in person during working hours.
2. Can I reschedule my flight from the São Paulo office?
Yes, the São Paulo office staff can assist you with flight rescheduling, cancellations, or upgrades.
3. What is the baggage policy for international flights?
Typically, passengers can carry one hand baggage and at least one checked bag depending on the fare class. Always confirm before travel.
4. How can I check my refund status?
You can call or visit the São Paulo office with your booking reference to check your refund progress.
5. Does the São Paulo office handle lost baggage complaints?
Yes, all baggage-related issues can be addressed through the São Paulo customer care team.
6. What are the working hours of the São Paulo office?
Monday to Friday, from 9:00 AM to 6:00 PM (local time).
🌍 Why Choose the American Airlines São Paulo Office?
Direct communication with airline staff
Assistance in Portuguese and English
Quick solutions for ticketing, refunds, and travel issues
Access to exclusive American Airlines promotions and loyalty services
The American Airlines São Paulo Office is committed to providing travelers with smooth, reliable, and professional service at every stage of their journey.
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Traveling becomes easier when you have access to reliable customer support and seamless services. The American Airlines San José Office in Costa Rica is your one-stop destination for all flight-related assistance — from ticket bookings and baggage queries to refund requests and special travel services. Whether you’re flying for business or leisure, the San José office ensures your journey with American Airlines is smooth and stress-free.
📍 American Airlines San José Office Address
Office Address:
American Airlines Office,
San José, Costa Rica
Phone Number: ☎️ 1-844-238-2070
Working Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed
(Hours may vary during holidays — contact the office for confirmation.)
💼 Services Available at the American Airlines San José Office
The San José Office provides comprehensive travel support to passengers. Services include:
Flight bookings, rebookings, and ticket changes
Group reservations and corporate travel assistance
Baggage allowance and claims assistance
Refund status checks for canceled or delayed flights
Special assistance for elderly and differently-abled passengers
Travel insurance and fare upgrades
American Airlines AAdvantage membership support
Lost and found helpdesk
🧳 American Airlines Baggage Allowance
Understanding baggage policies before traveling helps you avoid last-minute surprises.
Carry-On Baggage:
1 personal item (like a purse or laptop bag)
1 carry-on bag that fits in the overhead bin
Maximum weight: 10 kg (22 lbs)
Dimensions: 22 x 14 x 9 inches
Checked Baggage:
Economy Class: Up to 23 kg (50 lbs) per bag
Business/First Class: Up to 32 kg (70 lbs) per bag
Size limit: 62 linear inches (length + width + height)
Extra baggage fees apply if the limit is exceeded. You can confirm specific rules for your route at the San José office or via the customer service number.
💸 Refund Status Check
Need to know the status of your American Airlines refund? The San José office team can help track your refund request, verify the processing time, and assist with any discrepancies.
You can call 1-844-238-2070 or visit the office in person to:
Check refund eligibility for canceled or changed flights
Verify refund timelines for credit card or cash payments
Get updates on travel voucher redemptions
🤝 Customer Care for Complaints or Comments
American Airlines values customer feedback. If you have any complaints, comments, or suggestions, you can contact the San José Office directly. The dedicated Customer Care Department ensures every issue is addressed promptly — whether it’s a flight delay, lost baggage, or service inconvenience.
You can share feedback in person, over the phone, or by email through official American Airlines channels.
🗽 Services at the New York City Office of American Airlines
If you’re traveling from the United States, the American Airlines New York City Office offers the same level of professional support. From flight management and baggage claim help to ticket upgrades and special travel arrangements, the New York team ensures a comfortable travel experience for passengers based in the U.S.
🏢 American Airlines Headquarters Details
Headquarters Address:
American Airlines Group Inc.
1 Skyview Drive, Fort Worth, Texas, 76155, USA
The headquarters oversees all global operations, including customer support, flight scheduling, and safety compliance. It’s the core of American Airlines ’ worldwide network, ensuring consistency and excellence in every passenger interaction.
❓ Frequently Asked Questions (FAQs)
1. What are the working hours of the American Airlines San José Office?
The office is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM.
2. How can I contact the American Airlines San José Office?
You can call 1-844-238-2070 for all inquiries related to bookings, baggage, refunds, or complaints.
3. Can I check my flight refund status at the San José office?
Yes, the office can provide full details about your refund request and expected timelines.
4. What is the baggage allowance for American Airlines flights?
Carry-on and checked baggage policies vary by route and cabin class. Generally, Economy passengers can check one bag up to 23 kg (50 lbs).
5. Does the San José office assist with special travel needs?
Yes, they can help with wheelchair assistance, unaccompanied minors, medical travel, and more.
🌎 Why Visit the American Airlines San José Office?
Visiting the American Airlines Office in San José allows travelers to enjoy:
Personalized, face-to-face assistance
Quick resolutions to ticketing or baggage issues
Localized support for Costa Rica-based travelers
Real-time refund and flight status updates
Whether you’re planning a new journey or resolving a travel concern, the San José team is ready to help make your trip as smooth as possible.
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