1‑844‑238‑2070 Turkish Airlines Asheville Office

1‑844‑238‑2070 Turkish Airlines  Asheville Office

Introduction
Travelling with Turkish Airlines  requires easy access to reliable information and support. Whether you’re booking a flight, checking baggage rules, tracking refunds, or seeking customer care, knowing the right office and contact details can make your journey smooth. This guide provides complete information about the Turkish Airlines  Asheville Office, including working hours, contact information, baggage allowance, refund status checks, customer care, and FAQs. We also cover the services at the New York City Office of Turkish Airlines  and headquarters details to help you stay informed.

Turkish Airlines  Asheville Office Details

Address: 61 Terminal Drive, Asheville, NC 28806

Phone Number: 1‑844‑238‑2070

Working Hours: Monday – Friday: 8:00 AM – 6:00 PM; Saturday – Sunday: 9:00 AM – 4:00 PM

The Asheville office provides a local contact point for ticketing, travel assistance, and customer service support, ensuring that passengers have help close to home before arriving at the airport.

Baggage Allowance

Turkish Airlines  offers clear baggage guidelines to make travel hassle-free:

Carry-On Baggage:

One carry-on bag plus one personal item per passenger.

Carry-on size limit: 22" x 14" x 9" (56 x 36 x 23 cm) to fit in overhead bins or under the seat.

Checked Baggage:

First checked bag: $40 fee (or $35 if prepaid online)

Second checked bag: $45 fee

Weight limits: Main Cabin – 50 lbs (23 kg); Premium cabins may allow up to 70 lbs (32 kg).

Oversized or overweight bags may incur additional fees.

Always confirm baggage allowances based on your ticket, route, and cabin class to avoid surprises at the airport.

Refund Status Check

If you have requested a refund for a cancelled flight or a refundable ticket:

You can check the refund status via your Turkish Airlines  account or the “Manage My Booking” section.

Keep your booking reference and ticket number handy for faster processing.

Refunds can take several business days depending on your original payment method and bank processing times.

Customer Care for Complaints / Comments

Turkish Airlines  prioritizes customer satisfaction. For complaints, comments, or feedback:

Contact the Asheville office or call the main customer service line at 1‑844‑238‑2070.

Provide complete details including flight number, date, ticket number, and a clear description of the issue.

Customer care teams handle complaints related to delays, cancellations, baggage issues, or onboard experiences.

Escalations can also be made if issues are unresolved through the usual channels.

FAQs – Turkish Airlines  Asheville Office

Can I check in my baggage at the Asheville office?
– Baggage check-in is primarily at the airport terminal, but the Asheville office can assist with ticketing and travel inquiries.

What is the carry-on allowance for Turkish Airlines  flights?
– Each passenger is allowed one carry-on bag and one personal item. Basic cabins may have additional restrictions.

How do I check the status of my refund?
– Use your booking/ticket number to check online or call 1‑844‑238‑2070.

I lost my baggage on a flight – what should I do?
– Report the issue immediately at the airport baggage service desk and keep the reference. Follow up with the Asheville office if needed.

Are baggage fees the same for all Turkish Airlines  flights?
– No. Fees vary by route, fare class, and destination. Always check your ticket for details.

Services at the New York City Office of Turkish Airlines 

The New York City Office of Turkish Airlines  provides comprehensive services for passengers in the U.S.:

Flight booking, changes, and cancellations

Baggage inquiries and lost baggage assistance

Refund status checks and claims processing

Customer service for complaints, feedback, and assistance with frequent flyer programs

Office Details:

Phone Number: 1‑844‑238‑2070

Working Hours: Monday – Friday: 9:00 AM – 6:00 PM; Saturday: 10:00 AM – 4:00 PM

This office is a key point for travelers who require in-person support in New York City, complementing local offices like Asheville.

Turkish Airlines  Headquarters Details

For global inquiries or corporate-level assistance:

Headquarters Address: Turkish Airlines  Group Inc., 4333 Amon Carter Blvd, Fort Worth, TX 76155

Phone Number: +1-817-963-1234

Working Hours: Monday – Friday: 8:00 AM – 5:00 PM

Role of Headquarters:

Oversees flight operations, customer service policies, and route planning

Handles corporate, media, and international traveler inquiries

Coordinates group subsidiaries, loyalty programs, and corporate partnerships

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Conclusion
Whether you are flying from Asheville or handling complex travel plans through New York or headquarters services, having this information ensures a smooth experience with Turkish Airlines . From baggage allowance to refund checks and customer care, this guide covers everything travelers need for a stress-free journey.