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1-844-238-2070 Turkish Airlines Dubai Office
For travelers flying with Turkish Airlines from Dubai, having the right office contact and service information is essential. Whether you need help with flight bookings, baggage issues, customer service, or other inquiries, the Turkish Airlines Dubai Office is your go-to location for assistance.
In this article, we’ll cover the Dubai office address, phone number, working hours, services offered, and also provide information about Turkish Airlines Headquarters.
🏢 Turkish Airlines Dubai Office – Address & Contact Information
Address:
Turkish Airlines Office
Sheikh Zayed Road, Dubai, UAE
Phone Number:
📞 +1-833-694-0311 (Dubai Office Contact)
Working Hours:
🕓 Sunday to Thursday – 9:00 AM to 6:00 PM
Friday & Saturday – Closed or limited hours (depending on office operations)
Services Available at the Dubai Office:
Flight ticket bookings, changes, and cancellations
Baggage enquiries and special item handling
Customer support for complaints, comments, or loyalty program inquiries
Assistance with visa or travel documentation guidance
🧳 Turkish Airlines Baggage Allowance
Turkish Airlines has a generous baggage policy to ensure convenience for all travelers:
Carry-On Allowance:
Each passenger is allowed 1 carry-on bag plus 1 personal item such as a laptop bag or handbag.
Checked Baggage:
Economy Class: Usually 30 kg per passenger (depending on route and fare type)
Business & First Class: Typically 40–50 kg per passenger
Special items: Oversized or sports equipment may have additional rules and fees
Pro Tip: Always check your specific flight details and fare class for exact baggage allowances before departure.
💸 Refund Status & Customer Care
If you need to check a refund or address a concern, Turkish Airlines provides efficient customer support:
Refund Status Check:
Contact the Dubai office via phone or email for updates on pending refunds.
Processing time varies depending on payment method and ticket type.
Customer Care for Complaints/Comments:
Direct assistance for flight issues, delays, or service complaints
Support for loyalty program members and special service requests
Phone Number: +1-833-694-0311
FAQs – Quick Answers:
Question
Answer
How do I check my refund?
Contact the Dubai office or use your booking reference with customer support.
What is Turkish Airlines’ carry-on allowance?
1 carry-on bag plus 1 personal item per passenger.
How many checked bags am I allowed?
Economy Class: usually 30 kg; Business & First Class: 40–50 kg.
Can I get help for complaints at the Dubai office?
Yes, the office handles complaints, comments, and special service requests.
Are oversized bags allowed?
Yes, but additional fees may apply depending on size and weight.
🏛️ Turkish Airlines Headquarters Details
Headquarters Location:
Turkish Airlines Tower 1, Airport Road, Doha, Turkish Airlines
Phone Number:
📞 +1-833-694-0311
Overview:
Turkish Airlines is the flag carrier of Turkish Airlines and serves over 170 destinations worldwide.
The headquarters manages flight operations, customer support, ticketing, and global administration.
✈️ Final Thoughts
The Turkish Airlines Dubai Office is your primary point of contact for flights, baggage, refunds, and customer support in the UAE. Whether you are booking tickets, checking baggage policies, or resolving service-related issues, visiting or contacting the Dubai office ensures quick and professional assistance.
For international operations or inquiries beyond Dubai, the Turkish Airlines Headquarters in Doha provides comprehensive support for all travelers worldwide.