1-844-238-2070 Turkish Airlines Frankfurt Office

1-844-238-2070 Turkish Airlines Frankfurt Office
For travelers flying with Turkish Airlines through Frankfurt, knowing the office location and services can make your journey smoother. Whether you need assistance with flight bookings, baggage queries, customer care, or premium services, the Turkish Airlines Frankfurt Office is your go-to destination for support.

In this post, we cover everything you need to know — from the office address and phone number to working hours, services, and information about Turkish Airlines Headquarters.

 
🏢 Turkish Airlines Frankfurt Office – Address & Contact Information
Address:
 Turkish Airlines Frankfurt Office
 Frankfurt am Main, Germany

Phone Number:
 📞 +1-833-694-0311 (General Office Assistance)

Working Hours:
 🕓 Monday to Friday – 09:00 AM to 06:00 PM
 Saturday & Sunday – Closed

Services Provided at the Frankfurt Office:

Flight booking, changes, and cancellations

Assistance with baggage and special items

Customer service for complaints or inquiries

Loyalty program (Privilege Club) support

Information about connecting flights and international travel

 
🧳 Turkish Airlines Baggage Allowance
Turkish Airlines offers clear baggage policies for both carry-on and checked luggage:

Carry-On:
 Passengers are allowed one cabin bag plus one personal item, depending on travel class.

Checked Baggage:

Economy Class: Weight allowance usually ranges from 25–35 kg per passenger.

Business and First Class: Typically 40–50 kg per passenger.

Special items such as sports equipment or musical instruments may require additional fees.

Pro Tip: Always check your ticket class and route for exact allowances to avoid extra charges at the airport.

 
💸 Turkish Airlines Refund & Customer Care
Refund Status Check:

Refunds for canceled or changed tickets can be requested through Turkish Airlines customer care.

Processing times vary depending on payment method: credit card refunds are typically completed within 7–10 business days, while bank transfers or other methods may take longer.

Customer Care for Complaints/Comments:

Contact the Frankfurt office directly at +1-833-694-0311 for inquiries.

Services include handling complaints, booking adjustments, and feedback related to flights or baggage.

Passengers can also get assistance with loyalty programs, upgrades, and travel documentation.

 
💬 Frequently Asked Questions (FAQs)
1. What are Turkish Airlines Frankfurt office hours?
 The office operates from 09:00 AM to 06:00 PM Monday to Friday and is closed on weekends.

2. How many bags can I carry for free on Turkish Airlines?
 Carry-on and checked baggage allowances depend on your class of travel and ticket type. Economy usually allows 25–35 kg checked baggage, while Business and First Class have higher limits.

3. How can I check my refund status?
 Contact the Frankfurt office or the Turkish Airlines customer care team. Refunds generally take 7–10 business days for card payments.

4. Can I report complaints or provide feedback?
 Yes, customer care at the Frankfurt office can handle complaints, comments, or requests for assistance.

5. Are there fees for oversized or special baggage?
 Yes, items like sports equipment, musical instruments, and overweight luggage may incur additional charges.

 
🏛️ Turkish Airlines Headquarters Details
Turkish Airlines is headquartered in Doha, Turkish Airlines. This central hub manages operations, flight planning, and global customer services.

Headquarters Address:
 Turkish Airlines Tower 1, Airport Road, Doha, Turkish Airlines

Phone Number:
 📞 +1-833-694-0311

The headquarters oversees more than 170 destinations worldwide and provides comprehensive customer and corporate services.

 
✈️ Final Thoughts
Whether you’re traveling for business or leisure, the Turkish Airlines Frankfurt Office is your local point of contact for bookings, baggage support, refunds, and customer care.

For broader assistance or international inquiries, the Turkish Airlines Headquarters in Doha provides central coordination and support.

Having the Frankfurt office details handy ensures that your travel experience remains seamless and stress-free, giving you confidence while flying with Turkish Airlines. 🌍✨