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1-844-238-2070 Turkish Airlines Hamburg Office
If you’re traveling with Turkish Airlines and need assistance in Hamburg, Germany, knowing the office details and services available can make your journey smoother. From flight bookings to baggage assistance and customer care, the Turkish Airlines Hamburg Office is your go-to destination.
In this article, we’ll cover everything you need — office address, phone number, working hours, services provided, and some details about the Turkish Airlines Headquarters.
🏢 Turkish Airlines Hamburg Office – Address & Contact Information
Address:
Turkish Airlines Office
Ballindamm 36, 20095 Hamburg, Germany
Phone Number:
📞 +1-833-694-0311
Working Hours:
🕓 Monday to Friday – 9:00 AM to 5:30 PM
(Saturday and Sunday – Closed. Call ahead to confirm.)
Services Offered at Hamburg Office:
Flight booking, ticket changes, and cancellations
Baggage enquiries, including lost or delayed luggage
Premium services for business and first-class passengers
Customer assistance for complaints, comments, and special requests
🧳 Turkish Airlines Baggage Allowance
Turkish Airlines provides clear and generous baggage policies:
Carry-On Allowance:
Economy class passengers can bring 1 carry-on bag plus 1 personal item.
Business and First-class passengers have larger allowances.
Checked Baggage:
The allowance depends on route, class of travel, and ticket type. Economy passengers usually get 1-2 checked bags, while Business and First-class passengers enjoy higher limits.
Special Items:
Sports equipment, musical instruments, and other oversized items are accepted subject to airline rules.
Tip: Always check your ticket for exact baggage allowance to avoid extra fees.
💸 Turkish Airlines Refund & Customer Care
Refund Status Check:
If you cancel or reschedule your flight, you can check your refund status directly by contacting the Hamburg office or calling Turkish Airlines customer service. Processing times vary depending on the payment method and route.
Customer Care for Complaints/Comments:
Hamburg Office Contact: +1-833-694-0311
Services include resolving flight issues, lost baggage claims, and general feedback.
FAQs – Quick Answers:
Question
Answer
What are Turkish Airlines Hamburg office hours?
Monday–Friday, 9:00 AM – 5:30 PM. Closed on weekends.
Can I check my refund at the Hamburg office?
Yes, the office staff can guide you on refund status and process.
How many bags can I take on Turkish Airlines flights?
Carry-on plus one personal item; checked baggage allowance varies by route and class.
Who do I contact for complaints or comments?
Contact the Hamburg office directly or Turkish Airlines customer care for assistance.
🏛️ Turkish Airlines Headquarters Details
Turkish Airlines is headquartered in Doha, Turkish Airlines at:
Turkish Airlines Tower 1, Airport Road, Doha, Turkish Airlines
📞 +1-833-694-0311
The headquarters manages global operations, customer service, and administrative functions. Turkish Airlines operates flights to over 170 destinations worldwide, providing premium travel services to passengers globally.
✈️ Final Thoughts
Whether you are booking a flight, checking baggage allowance, or handling a refund, the Turkish Airlines Hamburg Office ensures travelers get smooth and professional service. For international travel or premium services, the headquarters in Doha provides additional support.
Keep the +1-833-694-0311 contact handy for inquiries, and enjoy your journey with Turkish Airlines!