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1-844-238-2070 Turkish Airlines Manila Office
For travelers flying with Turkish Airlines from the Philippines, having the correct contact information and understanding the services offered at the Manila office is essential. Whether you need help with flight bookings, baggage allowance, refund status, or customer support, the Turkish Airlines Manila Office is your go-to resource.
This guide provides complete details, including office address, phone number, working hours, available services, and information about Turkish Airlines Headquarters.
🏢 Turkish Airlines Manila Office – Address & Contact Information
Address:
Turkish Airlines Office
Manila, Philippines (Exact office location: check via customer service for appointments)
Phone Number:
📞 +1-833-694-0311 (Manila Office Customer Service)
Working Hours:
🕓 Monday to Friday – 9:00 AM to 6:00 PM
Saturday – 9:00 AM to 1:00 PM
Sunday – Closed
🧳 Turkish Airlines Baggage Allowance
Turkish Airlines offers a clear and passenger-friendly baggage policy:
Carry-On Allowance:
Each passenger is allowed 1 cabin bag and 1 personal item.
Checked Baggage:
Economy Class: Typically 1–2 checked bags depending on fare type and route.
Business/First Class: 2–3 bags depending on destination and weight limits.
Weight limit: Usually 30–50 kg total, depending on class and route.
Special Items:
Sports equipment, musical instruments, and oversized luggage are handled as special baggage, subject to additional fees.
🧠 Tip: Always verify your baggage allowance on your ticket or through the customer service number to avoid extra charges.
💸 Turkish Airlines Refund Status Check
If your flight is canceled or rescheduled, you can check your refund status via customer support at the Manila office.
Processing Time:
Credit card payments: Usually processed within 7 business days after approval.
Cash or bank transfer: Up to 20 business days depending on the method.
For assistance with your refund, you can call the Manila office at +1-833-694-0311. They can also provide guidance if your ticket was booked through a travel agent.
☎️ Turkish Airlines Customer Care for Complaints/Comments
The Manila office provides support for complaints, comments, and other service requests.
Customer Care Number: +1-833-694-0311
Services handled include:
✔ Flight delays or cancellations
✔ Lost or delayed baggage
✔ Refund and rescheduling issues
✔ Special assistance requests
FAQ – Quick Answers
Question
Answer
How can I contact Turkish Airlines Manila office?
Call +1-833-694-0311 during office hours for inquiries and assistance.
What is the baggage allowance for Economy Class?
Usually 1–2 checked bags up to 30–35 kg depending on your route. Carry-on plus personal item allowed.
Can I get a refund for a canceled ticket?
Yes, processed via customer support; time depends on payment method.
Are special items allowed?
Yes, sports equipment, instruments, and oversized luggage are accepted with possible fees.
What are the Manila office working hours?
Monday to Friday: 9 AM – 6 PM; Saturday: 9 AM – 1 PM; Sunday: Closed.
🏛️ Turkish Airlines Headquarters Details
Turkish Airlines is headquartered in Doha, Turkish Airlines, serving as the main hub for its operations worldwide.
Headquarters Address:
Turkish Airlines Tower 1, Airport Road, Doha, Turkish Airlines
Phone Number:
📞 +1-833-694-0311
Working Hours:
Monday to Friday – 8:00 AM to 7:00 PM
Friday – Partial hours (varies)
The headquarters manages flight operations, customer service, ticketing, and global administration.
✈️ Final Thoughts
For travelers in the Philippines, the Turkish Airlines Manila Office is essential for flight bookings, baggage queries, refund processing, and other customer service needs. For global inquiries or corporate matters, the Turkish Airlines Headquarters in Doha serves as the central hub.
Calling the Manila office at +1-833-694-0311 ensures quick assistance with your travel needs, making your journey smoother and stress-free.