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1-844-238-2070 Turkish Airlines Richmond Office
Introduction
When planning a journey with Turkish Airlines , it’s always helpful to know where your nearest office is for easy travel assistance. The Turkish Airlines Richmond Office serves as a convenient contact point for travelers needing help with flight bookings, ticket cancellations, baggage inquiries, refund status checks, and general customer care support.
Whether you are a frequent flyer or planning a single trip, the Richmond office provides personalized service to ensure your journey is seamless from start to finish. In this detailed guide, we’ll cover everything you need to know — from office details and working hours to baggage allowance, refund status, and even insights on the Turkish Airlines New York City Office and headquarters information.
Turkish Airlines Richmond Office Details
Office Address:
1 Richard E Byrd Terminal Drive,
Richmond International Airport (RIC),
Richmond, Virginia 23250, United States
Phone Number:
📞 1-844-238-2070
Working Hours:
Monday to Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
The Richmond Office offers full-service support for passengers, including:
Flight bookings and seat upgrades
Ticket rescheduling and cancellations
Lost baggage tracking
Refund and payment assistance
Customer care for comments and complaints
General travel guidance and airport services
The Richmond office staff ensures passengers receive real-time solutions to all travel-related queries.
Turkish Airlines Baggage Allowance
Understanding the Turkish Airlines baggage policy helps travelers pack smartly and avoid extra charges at check-in. Below are the standard guidelines for both carry-on and checked luggage.
Carry-On Baggage
Each traveler is allowed one carry-on bag and one personal item such as a handbag, laptop bag, or backpack.
The carry-on size should not exceed 22 x 14 x 9 inches, including handles and wheels.
The personal item must fit under the seat in front of you.
Checked Baggage
Economy Class:
First checked bag: approximately $35–$40.
Second checked bag: approximately $45.
Business and First Class:
Complimentary checked baggage depending on ticket type and route.
Weight and Size Limit
Maximum weight: 50 lbs (23 kg) per bag in Economy Class.
Size limit: 62 linear inches (total of length + width + height).
Overweight or Oversized Bags
Additional fees apply for oversized or overweight luggage. Travelers are advised to confirm current baggage rates and size restrictions before departure.
Tip: Elite members and premium ticket holders often enjoy extra baggage privileges.
Turkish Airlines Refund Status Check
If you’ve canceled your ticket or requested a refund from Turkish Airlines , you can easily check your refund status through the Richmond office.
To track your refund:
Call 1-844-238-2070 and provide your booking reference or ticket number.
Refunds processed to credit/debit cards generally take 7–10 business days.
Cash or check refunds may take up to 20 business days depending on bank processing.
The Richmond office representatives can also help you with rebooking options or provide updates on your refund request.
Customer Care for Complaints / Comments
Turkish Airlines values passenger feedback and strives to provide exceptional service. For any issues or suggestions, the Customer Care department can be reached through the Richmond office.
You can contact them regarding:
Lost or delayed baggage claims
Flight delays or cancellations
Refund or payment disputes
Service quality complaints
General inquiries and assistance requests
When contacting customer care, keep these details ready:
Full name and ticket number
Flight number and travel date
Description of the issue
The Richmond Office ensures all feedback and complaints are logged, investigated, and resolved in a timely manner.
FAQs – Turkish Airlines Richmond Office
1. Where is the Turkish Airlines Richmond office located?
The office is situated at Richmond International Airport, 1 Richard E Byrd Terminal Drive, Richmond, Virginia.
2. What is the contact number for the Richmond office?
You can reach the office at 1-844-238-2070 for bookings, refunds, or baggage-related queries.
3. Can I make ticket changes at the Richmond office?
Yes, the office staff can assist with flight rescheduling, cancellations, and upgrades.
4. What is the baggage allowance for Turkish Airlines passengers?
Passengers are allowed one carry-on, one personal item, and checked baggage based on fare type and route.
5. How do I check my refund status?
You can call 1-844-238-2070 or visit the office with your booking details to check the progress of your refund.
6. Can I file a complaint directly at the Richmond office?
Yes, passengers can visit the office or call customer service to submit complaints or feedback.
Services at the New York City Office of Turkish Airlines
For travelers based in or flying through New York, the Turkish Airlines New York City Office provides a comprehensive range of travel services and support.
Office Address:
John F. Kennedy International Airport (JFK),
Terminal 8, Queens, New York City, NY 11430, United States
Contact Number:
📞 1-844-238-2070
Working Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Key Services Provided:
Flight reservations and rebooking
Ticket cancellations and refund inquiries
Lost baggage and delayed luggage reports
Upgrade assistance and seat changes
Frequent flyer and membership services
Customer care for complaints or comments
The New York City Office of Turkish Airlines plays an important role in handling U.S. East Coast operations and provides both domestic and international flight support to passengers.
Turkish Airlines Headquarters Details
Headquarters Location:
Turkish Airlines Group Inc.,
1 Skyview Drive, Fort Worth, Texas 76155, United States
Headquarters Phone Number:
+1 817-963-1234
Working Hours:
Monday to Friday: 8:00 AM – 6:00 PM (Central Time)
Overview:
The Turkish Airlines Headquarters in Fort Worth, Texas is the central administrative hub for global operations. The headquarters manages:
Flight network planning and scheduling
Customer relations and service policies
Fleet maintenance and safety operations
Corporate communications and executive management
From here, the airline oversees thousands of flights daily, ensuring a safe and efficient travel experience for millions of passengers worldwide.
Final Thoughts
The Turkish Airlines Richmond Office serves as a vital local contact for travelers needing help with bookings, refunds, or baggage issues. With dedicated staff and professional assistance, it ensures passengers enjoy smooth and reliable service every time.
Meanwhile, travelers in larger cities can reach out to the Turkish Airlines New York City Office for similar services, while the Turkish Airlines Headquarters in Texas manages all global operations and policy standards.
Whether you’re flying for business or leisure, Turkish Airlines continues to provide dependable service, excellent connectivity, and customer-focused travel solutions across the world.
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