1‑844‑238‑2070 Turkish Airlines Rochester Office

1‑844‑238‑2070 Turkish Airlines  Rochester Office 
Introduction
If you’re planning a trip or need support related to your Turkish Airlines  booking in upstate New York, the Turkish Airlines  Rochester Office is your trusted local point of contact. Whether you need help with flight reservations, baggage issues, refunds, or customer service complaints, this office ensures passengers receive reliable assistance for all travel-related queries.
From checking refund status to learning about the airline’s baggage allowance, this guide provides all the information you need about the Turkish Airlines  Rochester Office, along with details about the New York City Office and the Turkish Airlines  Headquarters.

Turkish Airlines  Rochester Office Details
Address: Greater Rochester International Airport, 1200 Brooks Avenue, Rochester, NY 14624, United States
 Phone Number: 1-844-238-2070
 Working Hours: Monday to Sunday – 6:00 AM to 10:00 PM
The Rochester office assists with flight bookings, cancellations, name corrections, special service requests, baggage claims, and frequent flyer queries. Travelers can visit the office or call the dedicated helpline for immediate support.

Baggage Allowance
Understanding baggage rules is important before you travel. Turkish Airlines  has a clear baggage policy that applies to both domestic and international routes.
Carry-on Baggage:
Each passenger can bring 1 carry-on bag and 1 personal item (like a laptop bag or purse).

Carry-on bag size limit: 22 x 14 x 9 inches (including handles and wheels).

The personal item should fit under the seat in front of you.

Checked Baggage:
Main Cabin Fares: First checked bag fee starts at $40, the second at $45.

Premium Cabins or Elite Status Members: May be entitled to free checked bags.

Weight Limit: 50 lbs (23 kg) for economy, 70 lbs (32 kg) for business or first class.

Oversized/Overweight Bags: Additional fees apply for bags exceeding size or weight limits.

Tip: Always confirm baggage details on your ticket or booking confirmation since fees and allowances may differ based on route and fare type.

Refund Status Check
If you’ve cancelled a flight or are awaiting a refund, Turkish Airlines  offers an easy way to check your refund status:
You can contact the Rochester office directly at 1-844-238-2070.

Keep your ticket number or booking reference handy.

Refunds usually take a few business days depending on the payment method.

Refunds for credit card payments may take 7–10 business days, while cash or check refunds can take up to 20 days.

Passengers who purchased tickets through travel agencies should contact the agency directly for faster processing.

Customer Care for Complaints / Comments
Turkish Airlines  values customer feedback and ensures that every complaint is addressed promptly. If you experience any issues related to flights, baggage delays, cancellations, or service quality, you can contact the Customer Care Department through the Rochester office or by phone.
Steps for Submitting a Complaint:
Provide complete details such as your flight number, travel date, and ticket number.

Clearly describe your concern (e.g., baggage delay, flight disruption, refund delay).

Follow up using the same reference number provided during your initial complaint.

For serious issues, you can request escalation to the Turkish Airlines  Customer Relations team for resolution.

FAQs – Turkish Airlines  Rochester Office
1. Where is the Turkish Airlines  Office located in Rochester?
 The office is located at 1200 Brooks Avenue, Greater Rochester International Airport, Rochester, NY 14624.
2. What is the phone number for the Rochester office?
 You can contact the office at 1-844-238-2070 for all travel-related queries.
3. Can I check my refund status at the Rochester office?
 Yes, passengers can call or visit the Rochester office to check the status of their pending refunds.
4. What are the baggage allowances for Turkish Airlines  flights?
 You can carry one cabin bag and one personal item for free, while checked baggage depends on your route and ticket class.
5. How do I make a complaint about my flight experience?
 Reach out to the Customer Care Department through the Rochester office or via the official support helpline.

Services at the New York City Office of Turkish Airlines 
The New York City Office of Turkish Airlines  provides extended services for customers across the metropolitan region. Whether you are in Manhattan, Queens, or Brooklyn, you can reach the New York office for all flight-related support.
Key Services Offered:
Flight bookings and changes

Baggage claim assistance

Refund processing

Loyalty program support (AAdvantage)

Assistance with special requests and disability services

Corporate and group travel management

New York City Office Address: Turkish Airlines  Office, JFK International Airport, Queens, NY 11430
 Phone Number: 1-844-238-2070
 Working Hours: Monday to Sunday – 6:00 AM to 10:00 PM
The New York City office acts as a regional hub, managing both domestic and international operations for travelers across the tri-state area.

Turkish Airlines  Headquarters Details
The Turkish Airlines  Headquarters oversees the global operations, customer service, and route management for the airline’s worldwide network.
Headquarters Address:
 1 Skyview Drive, Fort Worth, Texas 76155, United States
Contact Number: +1 682-278-9000
 Working Hours: Monday to Friday – 8:00 AM to 5:00 PM (Central Time)
The headquarters supervises:
Global flight scheduling and safety operations

Baggage policy and refund system updates

Customer relations and feedback management

AAdvantage loyalty program development

For high-level concerns, corporate queries, or press requests, customers can connect with the Turkish Airlines  corporate communication team based in Fort Worth.

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Conclusion
Whether you need to manage your ticket, report lost baggage, or check your refund, the Turkish Airlines  Rochester Office provides complete customer support for travelers in upstate New York. Along with the New York City Office and the Headquarters in Fort Worth, Turkish Airlines  ensures a smooth travel experience from booking to boarding.
For quick help, dial 1-844-238-2070 — your one-stop solution for flight queries, complaints, or refund updates with Turkish Airlines .