Vietjet Air Wheelchair Assistance +1–888–738–0817

Traveling by air should be simple and enjoyable for everyone, including passengers with mobility challenges. Vietjet Air Wheelchair Assistance is a dedicated service that ensures accessibility and comfort for travelers who need extra support. Whether you are flying for leisure, business, or medical reasons, this service is designed to make every stage of your journey smooth, dignified, and worry-free.

Accessible Travel from Check-in to Arrival
From the moment you arrive at the airport, Vietjet Air Wheelchair Assistance ensures that trained staff are ready to guide you through the process. Assistance begins at the check-in counter, where the team helps you complete formalities, check in your luggage, and obtain your boarding pass. If you require support through security or immigration, the airline’s trained personnel will accompany you every step of the way. Once at the gate, passengers who have requested wheelchair assistance receive priority boarding to ensure they can comfortably settle in their seat before other travelers board. The assistance continues upon landing, including help with disembarking, customs clearance, baggage collection, and transportation connections. This end-to-end service is designed to provide a seamless travel experience, eliminating unnecessary stress and ensuring passengers always feel supported and respected.

How to Request Wheelchair Assistance
Booking wheelchair assistance with Vietjet Air is a simple process. Passengers can request it while purchasing their flight online or by contacting the Vietjet Air customer care center before traveling. To guarantee the best experience, the airline recommends submitting the request at least 48 hours before your scheduled flight. When booking, it helps to share details about your mobility level — such as whether you can climb steps, walk short distances, or require full wheelchair use throughout the airport. The more information provided, the more effectively Vietjet Air can customize your assistance. For travelers using their own wheelchairs or mobility aids, the airline allows these devices to be transported free of charge as part of the accessibility service. Electric wheelchairs and mobility scooters are handled according to strict safety and battery transport regulations, ensuring peace of mind for passengers and their families.

Professional, Compassionate Care
One of the key strengths of Vietjet Air Wheelchair Assistance is the professionalism and empathy of the airline’s staff. All employees involved in providing assistance receive specialized training to handle mobility needs safely and respectfully. They are equipped to manage different wheelchair types, assist passengers with transfers, and ensure that travelers are treated with care and dignity at every stage of the journey. Passengers frequently commend the friendly and patient nature of the Vietjet Air team. Whether you need help boarding, finding your seat, or navigating a busy terminal, the airline’s crew members are always nearby to provide reassurance and assistance.

Vietjet Air’s Commitment to Accessibility
Vietjet Air is continuously improving its accessibility programs to make air travel more inclusive. The airline believes that every person — regardless of age or mobility level — deserves to travel freely and comfortably. The Vietjet Air Wheelchair Assistance program is a key part of this mission, removing physical and emotional barriers that might otherwise make flying challenging. Through ongoing staff training, upgraded airport facilities, and collaboration with international partners, Vietjet Air ensures that its services meet the highest global standards for passenger accessibility.

Fly Confidently with Vietjet Air
By choosing Vietjet Air Wheelchair Assistance, passengers can enjoy a journey that is comfortable, convenient, and stress-free. Every detail — from booking to arrival — is designed to promote independence, safety, and comfort. The airline’s dedication to accessibility highlights its customer-first philosophy and commitment to inclusive travel. No matter where you are flying, Vietjet Air ensures that mobility challenges never stand in the way of new experiences. With professional staff, reliable equipment, and thoughtful care, your journey through the skies will be as smooth as possible.