Gary Smith

Travelers often associate Etihad Airways with refined service, comfort, and warm hospitality in the air—but does that same experience extend to the ground? For many passengers, the answer lies in their visit to the Etihad Airways Manila Office, where traditional Etihad hospitality continues well beyond the aircraft cabin. From the moment travelers step into the office or connect with its representatives, they are met with a calm, professional, and welcoming approach. The staff is trained to listen patiently, understand individual travel needs, and offer clear solutions without rushing the process. This personal attention reflects Etihad’s well-known commitment to customer care.